Smile: Loyalty Rewards Program

Name: Smile: Loyalty Rewards Program
Brand: Smile.io
Rating: 4.8 (6607 reviews)

Pricing: Free to install
Rating: 4.8 (6,607)
Developer: Smile.io

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Create your own loyalty and rewards program to turn first-time customers into forever customers

Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.

Encourage repeat purchases by rewarding every order with points & VIP status
Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
Drive sales with points bonus events
Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
Optimize your loyalty program by comparing performance with similar stores

Highlights: Popular with businesses in United States; Use directly in Shopify admin; Works with the latest themes

Languages

English

Works with

Shopify POS
Checkout
Customer accounts
Shopify Flow
Judge.me
Klaviyo
Gorgias
Mailchimp
Recharge
Loox

Pricing

Free

Free to install

Up to 200 monthly orders

Points program
Referral program
Basic branding
Analytics overview
Data exports

Starter

$49 / month

Up to 500 monthly orders

Advanced branding options
Customizable emails
Nudges (on-site reminders)
2 integrations (e.g. Klaviyo, Judge.me)
5 specialized reports

Growth

$199 / month

Includes 2,500 monthly orders, then $20 per additional 100 orders

Run points bonus events
SEO-friendly loyalty page
Embed Smile on your store
Free product rewards
VIP & Points expiry
Unlimited integrations

Plus

$999 / month

Includes 7,500 monthly orders, then $5 per additional 100 orders

Dedicated launch plan
25+ specialized reports
API access
Priority support
Preferred pricing for multiple shops
High-volume pricing available

All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options

Reviews (6,607)

Overall rating

4.8

Counts per rating level

88% of ratings are 5 stars
5.8K
8% of ratings are 4 stars
523
2% of ratings are 3 stars
123
1% of ratings are 2 stars
44
1% of ratings are 1 stars
95

All reviews

What merchants think

This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.

Feedback submitted

Merchants highly recommend this app for boosting customer retention and increasing order values through its customizable loyalty programs, including points, referrals, and VIP tiers. They praise its user-friendly interface, seamless Shopify integration, and reliable performance. The support team is also commended for their quick and effective responses, making it a valuable tool for enhancing customer loyalty and streamlining business operations.

February 15, 2025

It’s been helpful to a point, but once you go over your only allowance you can’t access any admin. If it doesn’t ever go back under the limit I was told I still can’t access it unless I go up to the next level which as a small business is out of my league.

Fortunately Andrea came and answered my call and helped me out. So I can access the admin section and amend it and answer customer questions.

Daisy Park

United Kingdom

About 7 years using the app

Smile.io replied February 20, 2025

Thank you for your review and feedback. A member of our support team members has reached out via email to address this with you.