Smile: Loyalty Rewards Program
Meets Shopify's highest quality standards for speed, ease of use, and merchant value
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Create your own loyalty and rewards program to turn first-time customers into forever customers
Smile.io powers loyalty, referrals, and VIP rewards programs that help increase sales and repeat purchases, save on acquisition costs, and boost brand loyalty. Creating a loyalty program with Smile takes only minutes—no coding required! Managing loyalty with Smile is effortless, including easy integrations with your favorite apps. If you need help, you are supported by a team of experts who can help with everything from technical questions to rewards and loyalty best practices for your business.
- Encourage repeat purchases by rewarding every order with points & VIP status
- Reward social activity on Instagram, TikTok, Facebook, as well as custom actions
- Drive sales with points bonus events
- Integrate Smile with your favorite tools like Klaviyo, Gorgias, and 25+ others
- Optimize your loyalty program by comparing performance with similar stores
- Popular with stores like yours
- Based in United States
- Highlights
- Use directly in Shopify admin
- Works with the latest themes
Languages
English
Works with
- Shopify POS
- Checkout
- Customer accounts
- Shopify Flow
- Judge.me
- Klaviyo
- Gorgias
- Mailchimp
- Recharge
- Loox
Categories
Program types
Rewards you can offer
Pop-up types
Managing pop-ups
Pricing
Free
Free to install
Up to 200 monthly orders
- Points program
- Referral program
- Basic branding
- Analytics overview
- Data exports
Starter
$49 / month
Up to 500 monthly orders
- Advanced branding options
- Customizable emails
- Nudges (on-site reminders)
- 2 integrations (e.g. Klaviyo, Judge.me)
- 5 specialized reports
Growth
$199 / month
Includes 2,500 monthly orders, then $20 per additional 100 orders
- Run points bonus events
- SEO-friendly loyalty page
- Embed Smile on your store
- Free product rewards
- VIP & Points expiry
- Unlimited integrations
Plus
$999 / month
Includes 7,500 monthly orders, then $5 per additional 100 orders
- Dedicated launch plan
- 25+ specialized reports
- API access
- Priority support
- Preferred pricing for multiple shops
- High-volume pricing available
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days. See all pricing options
Reviews (4,016)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for boosting customer engagement and repeat purchases through customizable loyalty programs. It's noted for its user-friendly interface, seamless Shopify integration, and particularly suits small businesses with its accessible starter level. The customer support is consistently praised for its responsiveness and effectiveness, enhancing the user experience and potentially increasing customer lifetime value.
Smile is truly amazing.
We do love the app that genuinely care about their customers. Many thanks for Lynn, Erza, and Andrea for being super responsive, patient, and helpful every single time to guide us through setting up our loyalty program.
And thanks to Cole and Karen cuz they really listen to what we need, help us improve, and always help us get the most out of the app.
Honestly, it feels less like working with an app provider and more like having teammates who have your back. Highly recommend!
Thank you so much for your kind words and for recognizing our team members, it truly means a lot. We're so glad to hear you feel supported and cared for. We'll keep doing our best to help you succeed with the loyalty program!
- Smile Team 🌟
So far it has been great, we ran in to some issues that wasn't smile app related I just thought it was and the team worked hard to help us and went above and beyond to find a solution to our issue turned out it was another app that was blocking smile and we were able to have this resolved with the information received from smiles technical team, thank you Angie!
Thanks so much for the review, we're happy to help!
- Smile Team 🌟
**Update** Smile.io reached out and resolved the issue via email. Turns out strict tracking settings prevent access to their app via Shopify. Anyone else experiencing issues, try 'balanced' as an initial fix. They resolved this issue in 2 days via me leaving a review on the Shopify App Store. I couldn't ask for support through the app due to not having access. 'W' for their support team.
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Currently doesn't work with Microsoft Edge. I'm unable to access the app within my Shopify Interface. Aside from that, the app has been good. Please fix!
Support
App support provided by Smile.io.
Or visit their support portalResources
Launched
December 2, 2014 · Changelog
Featured in
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